Nimvelo Help Centre

FAQs

  • What happens if my port is rejected?
  • What will happen to other services on the line when porting a number?
  • When does the number get added to my account?
  • Will my current provider charge me for the number port?
  • I don’t receive paper bills, can I still port my number?
  • How to transfer calls to another extension’s voicemail
  • How to receive calls on another extension? (Hotdesk)
  • How to play an announcement after a number of rings?
  • Can I change my hold music?
  • Can I add my own welcome message?
  • Can voicemail messages be sent to 2 email addresses?
  • How do I record all my calls?
  • How to access voicemail from handset and add or remove custom or temporary greeting
  • Why am I being asked for payment?
  • How do I update my payment card?
  • How do i block certain numbers?
  • Can I give callers the option to dial an extension if they know it?
  • GDPR
  • Do you have an API?
  • Why is my sound file distorted?
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Categories

  • Getting Started
  • Manager
  • Communicator
  • Analytics
  • Chrome Extension
  • Number Porting
  • Handset Configuration
  • FAQs
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