Voicemail Transcription Service

Our voicemail transcription service will provide a written version of your voicemails that are sent with the mp3 file to your shared mailbox or extension email address. We hope that this makes reviewing your voicemails more efficient and business friendly.

We will do this by adding a transcript of the voicemail to the email notification that you currently receive. We have changed our voicemail format to accommodate this and you will now receive voicemails as mp3.

These recordings will have a minimum and maximum recording time, transcribing messages over 3 seconds and under 100 seconds long. Therefore a 120s message will not be transcribed, though you will still receive the audio file.

We anticipate this being highly useful in a number of business environments, especially call centre and legal operations that require reliable and speedy access to transcripts of any messages.

There will be a trial period beginning October 4th, where this is turned on for all Nimvelo accounts. At the end of this trial period you will have to opt in to continue receiving this service, for which there will be a charge per message transcribed. We shall be in touch with further information as the trial period closes.

We will not charge for this service without a customers permission to continue to receive this after the trial period ends. So please email support@nimvelo.com if you would like to keep this service after the free trial.