Generic Handset Configuration Advice
This article will cover some generic settings we advise changing when configuring any VOIP handset. Please note that these settings may be called something different on each model.
Username: from the SIP settings of your extension.
Authorisation Username: Same as Username.
Password: from the SIP settings of your extension.
SIP Server: from the SIP settings of your extension.
Voicemail ID: *95
You can get the credentials following our Phone extension SIP Settings guide.
DNS Mode: SRV
NAT Traversal: Keep-alive
Registration Expiration: 5 minutes / 300 seconds
SUBSCRIBE for MWI: Yes
SIP Transport: UDP
Check SIP User ID for Incoming INVITE: Yes
Device Feature Codes: Disabled
If you would like secure calling see our SIP TLS / SRTP (Secure Calling) guide.