SMS History

Similar to your call history, here you can find up the minute records of all incoming/outgoing text messages. Records are summarised on a monthly basis and are available to download in CSV/xls format. You may also view the status of each sent message, i.e. failed, pending, sent, delivered.

To access this screen from the portal go to Reports > SMS History

Sending a new text message

To send a message click the “New Message” button or alternatively, click “Reply” next to a received message. Select the number from which you wish to send the message, enter your recipient’s number and type your message into the box provided. Messages are limited to 160 characters each. Multiple recipients can be entered by using a comma to separate each one (max. 50 at a time).

Click “Send Message” when you are ready for it to be sent. 

Please note if you do not have a incoming number which is able to send text messages this option will not be available.