How to configure the Cloud Softphone app for iPhone and Android

Before you get started make sure you have been invited to the team so you have a username and password for the Nimvelo portal. Admin > Team > Invite new team member.

Once accepted please ensure you have been allocated a default extension. If this isn’t done, you’ll get a message on the app to say “default extension not set”. An owner or admin rights user can do this by going to Admin>Team>Not set here you can allocate a default extension

1. Install the free Cloud Softphone app.

2. Sign in with your username username@nimvelo and your chosen password.

3. Once you login to the app, in the top left the account name should be shown in green that shows that you’re now able to start making and receiving calls - it’s as easy as that.

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